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Keeping everyone safe is one of our values and always our first concern.

Looking after everyone at Heathrow is critical to being a responsible business and to running our airport efficiently. Our aim is to ensure that nobody at the airport is affected by accident, illness or injury.







Our ambition

Ensure that nobody at the airport is affected by accident, illness or injury.



At least 10% annual reduction in employee and passenger injuries

Performance:  Both employee and passenger injury rates have decreased between 2012 and 2013: Passenger injuries – 32% reduction, Employee Lost Time Injuries – 45% reduction



Deliver safety leadership training for all senior managers annually 

Performance: New target for 2014



Reduce employee accidents through engaging them in "Heathrow Safe - It starts with all of us" annually 

Performance: Reportable staff injuries per100,000 hours worked have decreased between 2012 and 2013 from 0.17 to 0.11.



Create a cross company safety footprint for Heathrow 

Performance: A Safety Working Group has been established through the Heathrow Sustainability Partnership to commence data alignment and collection for a safety footprint.



Key for performance as at January 2014 

 - Behind progress
 - On track
- Complete


For more information on our approach to managing Safety at Heathrow see;

Towards a sustainable Heathrow; A Focus on Safety

Our Health and Safety Policy