Sustainability at Heathrow
Heathrow plays an important role connecting London and the UK to the world.
Heathrow’s vision is to be ‘Europe’s hub of choice’. Achieving this vision relies on Heathrow being managed sustainably. This means enhancing the airport’s social and economic benefits and reducing our negative environmental impacts.
Achieving the right balance between those impacts and aligning with the UK Government’s sustainable development principles will help us to earn the trust of our many stakeholders and to achieve our vision.
As Heathrow's owners, we are responsible for overseeing the implementation of the airport’s sustainability policy. We directly control sustainability impacts associated with our own activities at the airport. These include infrastructure design, procurement of products and services, and the management of the people, vehicles, equipment and processes we employ to help run Heathrow.
Over 320 other businesses also operate from Heathrow – employing around 76,500 people at the airport. We guide the impact of these companies by establishing the policies and operating procedures for the airport. We also work with airport companies through the Heathrow Sustainability Partnership to set targets to improve performance.
We engage with other stakeholders to influence the sustainable transport agenda more broadly. For example, we are a founder member of industry body Sustainable Aviation, which aims to ensure the UK aviation industry meets its environmental and social responsibilities.
Our sustainability commitments
| Economy and society | Enhancing the local, regional and national economic and social benefits of Heathrow. |
|---|---|
| Environment | Seeking to prevent, reduce or offset Heathrow's significant effects on the environment and local communities, and working with others to ensure that the airport plays its role in respecting environmental limits. |
| Our passengers and people | Provide good conditions of employment, respect diversity and equal opportunity, and provide a safe, healthy and secure airport for staff and passengers. |
Responsibilities
Responsibilities for delivering our sustainability policy, strategies and programmes are set out in the Executive level responsibilities
Sustainability reporting
- 2010 Action plan summary (6.81MB PDF)
- 2010 Global forest & trade network report (94KB PDF)
- 2010 sustainability performance summary (1.1MB PDF)
- 2009 sustainability performance summary (779KB PDF)
- 2008 corporate responsibility report (2MB PDF)
- A focus on climate change (798KB PDF)
- A focus on noise (542KB PDF)
- A focus on air quality (1.12MB PDF)
- A focus on employment, training and skills (1.29MB PDF)
- A focus on economy (955KB PDF)
- A focus on waste (791 KB PDF)
- Heathrow on-airport employment survey (1 MB)
- Heathrow related employment report (216KB PDF)
Associated policies
- Heathrow sustainability policy (249KB PDF)
- Air quality strategy (3.04MB PDF)
- Air quality strategy executive summary (1MB PDF)
- Heathrow sustainable procurement policy (38KB PDF)
Case studies
| Economy and society | |
|---|---|
| Environment | |
| Our passengers and people | |
| Heathrow Airthoughts |
Awards

Corporate Responsibility Index Gold
Awarded June 2011

Big Tick Re-accreditation (Employability – Work Inclusion)
Awarded June 2011

Big Tick Accreditation (Ways to Work)
Awarded June 2011