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Employment and skills

Retail assistant and customer


With over 76,500 people directly employed on the Heathrow site and supporting 22% of jobs in the local area.

Heathrow has continued to provide employment opportunities in an area where local unemployment is above the national average.

As the UK's only hub airport, Heathrow offers a unique range of good quality jobs, training and career opportunities, both locally and nationally.

Heathrow's global passengers expect the best levels of service so recruiting ambitious people, and training them with the skills essential to exceed our customers' expectations is not just in the interests of our local communities, the UK economy and the employees themselves but it's in our direct interest too.

To equip people with the skills needed to fulfil the diversity of careers within Heathrow's business community, we provide a wide range of training and development opportunities through the Heathrow Academy; specialist engineering apprenticeships; and work in local schools to raise career awareness and aspiration in local communities.

Heathrow invests £200,000 in each of its four year engineering apprenticeships in partnership with Kingston College, with a vast majority of its graduates securing engineering jobs within Heathrow.

The Heathrow Academy has been running for eight years and is currently operational in three sectors – retail; aviation and logistics; and construction. The Academy delivers comprehensive training courses that are led by on-site employer requirements, and supports the candidates to prepare for and secure interviews with Heathrow employers.

Our annual Heathrow Jobs & Careers Fair engages young people from local schools and colleges to raise aspirations and awareness of the career Heathrow brings. Our goal is for Heathrow to be recognised as a career destination where people can realise their potential and fulfil their ambitions. The scale of Heathrow offers exciting career opportunities for individuals to develop and progress.

For more information on our progress in this area see our Action Plan Summary (449KB PDF)


Sustainability awards

Sustainability BITC pink planters