Our passengers and people

With over 65 million passengers travelling through Heathrow each year and more than 76,500 people working at the airport each day, ensuring that Heathrow is a safe and secure environment is our top priority.  Our challenge is ensuring smooth and efficient operations, and delivering an excellent passenger experience, while implementing the range of safety and security measures that are essential for a major international airport such as Heathrow.

As Heathrow's owners, we employ around 5,500 of the 76,500 people who work at Heathrow. Although the majority of our employees work in security related roles, we also employ people in roles involving passenger service, airport maintenance and operational management.

Our people are key to the success of our business and our ability to provide passengers with an excellent experience as they pass through Heathrow. We seek to provide good conditions of employment, respect diversity and equal opportunity, and provide a safe, healthy and secure airport for staff and passengers.

We are committed to supporting the needs of Heathrow's passengers and people by:

• Respecting diversity and equal opportunity.
• Ensure the safety and security of Heathrow's passengers, employees, contractors and business partners.
• Promoting health and wellbeing.
• Developing the capabilities of our people to deliver an excellent passenger experience.