Heathrow Airport has its own managing director and airport management team who are responsible for the day-to-day running of our airport operations and delivering agreed airport strategies.
Chief Operating Officer: Normand Boivin
Normand joined as Heathrow’s Chief Operating Officer in August 2011. He was previously Operations Director for Aéroports de Montréal and has almost 30 years’ experience of the aviation industry.
Normand started his career in 1982 as an air traffic controller for Transports Canada, and has held several positions in the Canadian airport management sector, including Vice-President Operations of Montréal’s two international airports; Facilities Development Director at Montréal Dorval Airport; and General Manager at Québec City Airport.