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Airport management

Heathrow Airport has its own managing director and airport management team who are responsible for the day-to-day running of our airport operations and delivering agreed airport strategies.

Heathrow Airport

Chief Operating Officer: Normand Boivin

Normand joined as Heathrow’s Chief Operating Officer in August 2011. He was previously Operations Director for Aéroports de Montréal and has almost 30 years’ experience of the aviation industry.

Normand started his career in 1982 as an air traffic controller for Transports Canada, and has held several positions in the Canadian airport management sector, including Vice-President Operations of Montréal’s two international airports; Facilities Development Director at Montréal Dorval Airport; and General Manager at Québec City Airport.

Our history

Avro Lancastrian, 1946

From humble beginnings, Heathrow grew to be a major world airport.

Heathrow's history

Heathrow expansion: find out more