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Heathrow commercial property – our customers

If you are a Heathrow property customer, the following links will provide you with all the information you may need to know.

Guidance for Heathrow Property customers (4.3MB PDF)

How to alter your accommodation (9.5MB PDF)

Property currently available to rent (292KB PDF)

Property contacts

If you cannot find what you are looking for please email the contact for your area.

Area Portfolio Manager
Terminal 1 & Central Terminal Area John Kearsley
07979 854230
hal_property@baa.com
Terminal 3 Ian Hebb
07979 703529
hal_property@baa.com

Diane Daniels
07776 486786
hal_property@baa.com
Terminal 4 Gary Peacock
07500 064609
hal_property@baa.com
Terminal 5 Noel Devereux
07899 065112
hal_property@baa.com
Perimeters Adrian Manger
07876 782897
hal_property@baa.com

Beverley Parker
07979 703220
hal_property@baa.com

Useful airport information

Contact Internal number External number
Emergency operator 222 999
Non emergency operator n/a +44 (0)20 8897 1212
Airport central exchange 100 0870 0000 123 UK only)
Waste Manager 655561 +44 (0)20 8745 5561
Landscape Manager 654269 +44 (0)20 8745 4269
Customer Approvals Manager 654574 +44 (0)20 8745 4574
Property Safety Advisor 657849 +44 (0)20 8745 7849
Account queries 646000 +44 (0)141 585 6000
BAA Telecomms 655503 +44 (0)20 8745 5503
Telecomms helpdesk 166 0800 378 419 (UK only)
Car park passes 675554 +44 (0)20 8757 5554
ID passes 655178 +44 (0)20 8745 5178

If you have any queries regarding lost property, please contact heathrow.lostproperty@excess-baggage.com

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