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Adrian – Service Team Leader

Adrian, one of our Service Team Leaders

“For me it’s the pinnacle of airports in the UK, the one that people talk about. You don’t know what you’ll face each day. Every day passengers are different, flights are different, the weather is different, so there are always new experiences and challenges.

“I joined in January 2011 as a Security Officer, and after only six months I was promoted to Service Team Leader. Then I was offered a six month secondment as Operations Training & Standards Advisor. It just goes to show that the opportunities are there if you want to progress, and senior management are always quick to recognise your skills and abilities.

“In my secondment role I’m the line manager for the people who are training the new starters in Security, with the added responsibility for developing the training modules and teaching materials. Amazing to think that only last year I was being trained as a new starter myself!

“You do get to meet some amazing people. Recently I bumped into Roger Waters from Pink Floyd and we actually had a lovely chat – very down to earth guy. Oh, and last week I saw the All Blacks rugby team coming through. Awesome!”