There is not one part of Heathrow that IT does not touch. From parking, to check in, to security, to baggage, to shopping, to flying, IT is integral to the operation and to the growth of Heathrow.
Imagine being part of a team that sees off 69 million passengers a year, manages 480,000 flights a year, works with 83 airlines that fly to 175 destinations; and imagine being part of that team contributing to a fantastic passenger experience and uniting individuals.
Working in IT allows for that to happen.
This is an IT department that embraces innovative thinking and invests in ideas and people. There is fluidity in thinking and excitement at new approaches.
The aviation industry is unique and complex; the IT department enables the business to carry on working in this multi-dimensional environment and letting the operation do what it does best; Making every journey better.
IT has the opportunity to help transform one of the world’s busiest airports into a smart city. This involves the delivery of the next generation of operational performance for the airport by understanding the systems, people and processes that are used every day.
Sources of information include everything from;
- Aircraft movements both in the air and on the ground
- Locations of all support vehicles (from catering trucks to baggage tugs)
- Aircraft stand availability information
- Passenger details from flights arriving and departing
- Staff availability from resource management systems
- Localised and national weather and bag location data.
This is big data, on a big scale.
Emerging Technologies & Processes will enable Heathrow to deliver on its vision to become “Europe’s hub of choice by making every journey better”.
This involves the development of everything from autonomous vehicles to visual recognition systems and the use of biometrics to using passenger’s mobile devices to speed their journeys through check-in, baggage drop-off, customs and security.
The possibilities are endless!
Do you want to join this dynamic, delivery focused creative and forward thinking team?