It takes a huge team, and a colossal amount of teamwork, to keep each of Heathrow’s terminals running smoothly. Terminal Teams offer wide-ranging opportunities across several areas:
- Retail – leasing terminal space to airlines, shops, restaurants and various other service suppliers.
- Terminal operations – ensuring that all the services and information that passengers require is on hand, up-to-date and easily accessible, including display of flight information, signage, security for passengers and staff and health and safety.
In addition to these divisions, the terminal control centre is where CCTV, alarms and emergency responses are handled, as well as the flow of vital information through to the airlines themselves.
All in all, it’s a fantastically varied and rewarding work environment with many different challenges and opportunities to train and develop a career.