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Job application FAQs

How do I register?

When you first apply for a position at Heathrow, you will be asked to register your details. You will then receive an email confirming your username and password which will then allow you to log in and apply for any vacancies.

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What if there are no vacancies that match my skills?

Our Job Alert service allows you to register to receive our newest vacancies via email, tailored to your specific skills.

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Can I apply even if I've applied to work at Heathrow in the past?

If you have been unsuccessful in an application to a role you are not able to reapply for the same role within six months. However you can apply for other roles.

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How will I know if I've been shortlisted?

After the closing date, applications are assessed to see how applicants' skills, qualifications and experience relate to the vacancy.

Those who are best matched to the job criteria will be invited to progress to the next stage of the selection process.

All candidates will be contacted by telephone or via email to inform them of their application status.

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What documents should I take to my assessment/interview?

Non-security selection events

If you are attending a non-security selection event, an interview pack will be sent to you containing forms and guidelines on all documentation required in order to prove your right to work in the UK.

You must complete this and place all documents in the envelope provided and hand it to your interviewer.

Security selection event

If you are attending a security selection event, an assessment pack will also be sent to you.

This will contain information on what you should expect to happen at your selection event, what documentation you should bring with you and the security questionnaires and guidelines which should be completed prior to attending.

If you do not receive your pack you should still attend your selection event, but should arrive 15 minutes early to allow enough time to complete the questionnaires.

You should also bring your valid passport, proof of your national insurance number and a utility bill showing your current address.

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I'm not a British citizen – can I still apply to work for Heathrow?

Yes, but you must be in possession of a valid work permit or Right to Work documentation. It is your responsibility to provide evidence of the work permit in line with current Home Office guidelines.

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Do I need to go through any checks before being employed?

All successful applicants are required to provide a five year employer reference history (one of which should be from your most recent employer).

To comply with Department for Transport regulations, some positions will also require you to complete a criminal record and counter terrorism check. The resourcing team will advise you if this is required.

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What is a Criminal Record Check (CRC)?

The purpose of a Criminal Record Check is to enhance public safety by providing Heathrow with any criminal history information on individuals applying for posts.

Disclosure Scotland issues a Disclosure Certificate, which provides details of an individual's criminal convictions. There is a charge for this service.

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What is a Counter Terrorism Check (CTC)?

For Heathrow Security positions and those positions that have access to restricted zones or restricted files, a Counter Terrorism Check is required.

This check is to prevent people who may have connections with terrorist organisations, or who may be vulnerable to pressure from such organisations, from undertaking certain security duties where there is a risk that they could exploit their position to further the aims of a terrorist organisations.

There is no charge for this service.

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How long will my CRC and CTC clearance take?

Receipt of a Criminal Record Check Certificate typically takes six to eight weeks. Receipt of a Counter Terrorism Check clearance typically takes between four and six months.

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Can I still apply for a vacancy if I have a criminal record?

Yes, you can still apply if you have a criminal record, but any offer of employment will depend upon a list of qualifying criteria.

We will still require you to complete a CRC Form (this covers the last five years) and this will be processed as normal.

If this does not identify any disqualifying records your application will continue through the process as normal.

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Does Heathrow offer apprenticeships?

Yes, we offer engineering apprenticeships and we recruit annually to fill the positions.

To ensure that you are made aware when these roles are advertised, you can register your details to receive a job alert by email.

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