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Heathrow Academy – Aviation and Logistics

The Aviation and Logistics Academy aims to give relevant training and support to local people to enable them to access long term and sustainable employment opportunities in the Aviation and Logistics sector at Heathrow Airport.

Opportunities can range from skilled positions for qualified and experienced people to entry level positions for those with little or no experience in Aviation or Logistics. This could mean positions ranging from Baggage Handlers/Ramp Agents to Passenger Service Agents/Cabin Crew to Warehouse/Cargo Operatives. 

We aim to give comprehensive training and support that gives candidates the best chance of succeeding not just in gaining employment but in developing themselves into long term careers at Heathrow.

The training course covers:

  • Customer Service: ‘The Heathrow Way’, including managing conflict and understanding airport customers
  • Health, safety and security
  • Skills and qualities
  • CV preparation
  • Interview preparation
  • Working in a team
  • Time management
  • Personal presentation
  • Effective communication at the Airport

If you are an employer and want to find out more or a candidate interested in a career in Aviation and Logistics, please contact the team on enquiries@logistics-academy.co.uk