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Heathrow Travelcard products

IMPORTANT NOTICE

Staff Training Notice

The Heathrow Commuter office will be closed on Wednesday 17 September 2014 from 13:00 onwards for staff training. Office hours will resume to normal from Friday 18 September 2014.

Heathrow Travelcard products due for collection can still be collected, this will be available from the Heathrow Cycle Hub. Please remember to bring your Airport ID card with you when collecting as you will be required to provide proof of ID and sign on collection. 

If you are unable to collect your product and would like someone else to collect on your behalf you must notify us before 12:00 on the 17 September either by emailing us on commuter@heathrow.com or by giving us a call on 020 8745 2766.

Please note without prior notification we will not be able to release your product for collection without consent. 

Heathrow Express Annual Travelcard Withdrawal - 12 June 2014

The Heathrow Express annual travelcard has been withdrawn with immediate effect, any Heathrow Express annual products purchased prior to the 12 June 2014 will still be valid for travel. 

Heathrow Travelcard users will still be able to purchase the monthly Heathrow Express travelcard as normal. 

For further information please contact the Heathrow Commuter Team on 020 8745 2766 or alternatively e-mail us at commuter@heathrow.com

Heathrow Commuter offer a third off selected bus, coach and train routes to help make your commute to work simple and easy.

To find out more information on our discounted products and offers please visit our Heathrow Travelcard site.

You will need to register for the Heathrow Travelcard, by simply carrying out the following process.

  1. Visit our Heathrow Travelcard site and register your details
  2. Email us a copy of your Airport/Company ID card(Company ID cards need to be sent with a letter from your employer confirming your employment at Heathrow) to commuter@heathrow.com so we can security approve your account.
  3. Begin purchasing your Heathrow Travelcard products.

The new and improved service now means you can pick up your products from the Heathrow Academy the next working day or your products are sent out in the post.

Heathrow Travelcard map (58KB PDF)

Heathrow Carnet Tickets

If you want more flexibility with your commuting then our booklets of single use Heathrow Carnet Tickets* may be for you.

Carnet Tickets are available for the following bus routes:

  • Slough/Maidenhead/Windsor: Bus routes 60, 61, 75, 76, 77 and 78

Buy Heathrow Carnet Tickets

* Please note all Heathrow carnet tickets are non-refundable and non-transferable.

Heathrow Travelcard Terms and Conditions (41KB PDF)

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