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Heathrow Travelcard products


Heathrow Connect and Heathrow Express

If you travel by Heathrow Express or Connect, look out for service alterations that may affect your journey on Saturday 15 and Saturday 22 November 2014. 

On both dates, Heathrow Express services will run every half hour. 

On both dates, Heathrow Connect services (heading in direction from London Paddington to Heathrow only) will not be stopping at West Ealing or Hanwell. 

Additional service information

We are pleased to offer an additional inter-terminal service to airport colleagues and customers. 

The Heathrow Connect service that normally terminates at Terminals 1, 2 and 3 will now be able to carry passengers on to Terminal 5 and return. 

Please note we cannot guarantee this train will run to Terminal 5 on every occasion. Customers on board will be advised on each trip the termination point. 

Heathrow Express Annual Reinstated 

Following feedback from current users of the Heathrow Express Annual product, we are happy to inform you that Heathrow Express has agreed to reinstate the annual card and it is available for purchase with immediate effect. 

For more details or to purchase the Heathrow Express Annual please visit the Heathrow Travelcard site or alternatively call us directly on 020 8745 2766 Monday to Friday between 09:00 - 15:00

Heathrow Commuter offer a third off selected bus, coach and train routes to help make your commute to work simple and easy.

To find out more information on our discounted products and offers please visit our Heathrow Travelcard site.

You will need to register for the Heathrow Travelcard, by simply carrying out the following process.

  1. Visit our Heathrow Travelcard site and register your details
  2. Email us a copy of your Airport/Company ID card(Company ID cards need to be sent with a letter from your employer confirming your employment at Heathrow) to commuter@heathrow.com so we can security approve your account.
  3. Begin purchasing your Heathrow Travelcard products.

The new and improved service now means you can pick up your products from the Heathrow Academy the next working day or your products are sent out in the post.

Heathrow Travelcard map (58KB PDF)

Heathrow Carnet Tickets

If you want more flexibility with your commuting then our booklets of single use Heathrow Carnet Tickets* may be for you.

Carnet Tickets are available for the following bus routes:

  • Slough/Maidenhead/Windsor: Bus routes 60, 61, 75, 76, 77 and 78

Buy Heathrow Carnet Tickets

* Please note all Heathrow carnet tickets are non-refundable and non-transferable.

Heathrow Travelcard Terms and Conditions (41KB PDF)

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