Which Customs channel?
Arriving from an EU country
If your journey started in a European Union country (your hold baggage will have a green-edged tag) and you have nothing to declare, use the blue exit. If you have goods to declare, you should go to the red Customs point.
Arriving from outside the EU
If your journey began in a country outside the European Union (your hold luggage will have a white tag), use the red point if you have goods to declare or the green exit if you don't.
Travelling with €10,000?
Travelling with more than €10,000 (or equivalent in other currencies or assets) is not a problem but please declare it to customs before entering or leaving the EU. More information.
Channel Islands arrivals
Although you are not subject to passport control, you will need to pass through HM Customs after collecting your baggage.
If you're transferring through Heathrow to a connecting flight you may be able to have your baggage tagged through to your final destination. You will still need to declare any items in your hand baggage which are liable for duty.
For more information please visit the HM Revenue & Customs website.
To ensure a safe, quick journey through the airport, please note the following:
- Never carry anything into the UK for somebody else.
- Never bring prohibited goods into the UK. If in doubt ask at the Customs enquiry point.
- If you are unsure about your duty/tax-free entitlement, go to the Customs enquiry point.
- If you are connecting from an international flight to another international flight you will not need to clear Customs.
- If you are connecting from an international flight to a UK flight you must clear Customs and Immigration.