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Social care - Heathrow Travelcare

Heathrow Travel Care is the airport social work team based in Terminal 3. They offer advice and assistance to a wide variety of distressed and vulnerable people at Heathrow including:

  • those experiencing mental health concerns
  • homelessness
  • forced marriage
  • deportation
  • repatriation

They receive referrals from the airport and airlines, as well as external organisations across the United Kingdom and worldwide. Heathrow Travel Care is also an established and trusted stakeholder within the emergency planning structure at the airport.

For more information please refer to the Travel Care brochure (3MB).

Referrals can be made in person or by a referring agency and contact details can be found below or at heathrowtravelcare.co.uk

Contact details

Room 142, North Wing
Terminal 3
Heathrow Airport
Hounslow
TW6 1BZ

Telephone: +44 (0)20 8745 7495
Fax: +44 (0)20 8745 4161
Email: heathrow_travel_care@heathrow.com
Website: heathrowtravelcare.co.uk

Opening Hours

Monday to Friday: 09:30 - 17:00
Thursday: 11:00 - 17:00

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