VAT refunds
Visitors from non-European Union countries can reclaim the sales tax (VAT) on purchases from a number of British retailers.*
To claim, first purchase goods from any merchant displaying the Tax Free Shopping sign. You'll be given a tax refund form by the retailer – keep it along with your receipt.
Then when you get to the airport, take your receipt and form to the Travelex counter or the Border Force office (located before and after security). Please have the items with you for inspection and anything large and bulky (including clothing) will need to be presented before check in. High value items including watches, cameras, smart phones must be presented after security control.
It may be possible for the refund to be paid in cash but this will depend the retailer where the goods were purchased. You may also have your refund paid in your own local currency – just ask at the desk.
This service is provided by Travelex. For further details, call +44 (0)8702 405 405 or visit the Travelex website.
Conditions apply – for full details visit the HM Revenue & Customs website.
