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Special assistance: Heathrow Express

Heathrow Express trains run from London Paddington to Heathrow Terminals 2 & 3 in just 15 minutes (add a further five or six minutes to Terminal 5).

Free connecting rail shuttles are available to Terminal 4. The service operates daily from 05:00 to midnight.

Unaided wheelchair access is available once station staff have released the trolley barriers at the platform entrances. The train's doors are level with the platform at Paddington and at the Heathrow stations.

Door control buttons are illuminated, low-level and emit an audible signal.

Each train offers one space for one wheelchair user, at the end of each train, with a call button located close by.

There is an accessible toilet for every four carriages.

There are help buttons on the red pods on the platforms and along the station concourses.

Heathrow Terminals 2 & 3 station is a ten-minute walk from Terminal 1 and five minutes from Terminal 3. The stations at Terminals 4 and 5 are directly below the terminals and are accessible by lift.

Transfer between Heathrow Terminals 2 & 3 and Terminal 4 or 5 is free using the Terminal 4 rail shuttle or Heathrow Express.

Further information

Visit HeathrowExpress.com or telephone 0845 600 1515.

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