Heathrow Twitter profile
Now it's easier than ever to stay up to date when you travel through Heathrow, using the microblogging service Twitter.
With Twitter you can send us a message, ask a question or just catch up on the latest travel alerts, shopping offers, competitions and even celebrity sightings.
Our dedicated Twitter team is at your service from Monday to Friday, 07:00 to 19:00, and Saturday and Sunday 09:00 to 17:00 (UK time)*, so if you need help, try tweeting @HeathrowAirport.
The team has dealt with everything from lost property and flight delays to where to get cake in Terminal 5.
We'd love to hear how we can make the service better, so please get in touch with any suggestions too.
* Outside these times you can still call us on 0844 355 1801.