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Heathrow Express terms and conditions

The terms and conditions below relate to the discounts and deals found on the main Heathrow Express page.

Kids travel free: terms and conditions

  • Up to two children aged 15 and under may travel free with each full fare paying adult
  • Customers must travel together on each journey
  • Offer cannot be used in conjunction with any other promotion or discount
  • Non refundable
  • Offer available at heathrowexpress.com year-round
  • Offer is available at ticket offices and through Mobile Sales Agents at weekends only from 1 September 2014
  • Express Class only
  • Railcards cannot be used to purchase this offer

Duo saver: terms and conditions

  • The same two adults must travel together at all times, in both directions
  • Return ticket is valid for one month from the date of first scan
  • Offer applies to Express Saver return tickets only with no upgrade to first class available
  • Offer cannot be used in conjunction with any other promotion or discount
  • Railcards cannot be used to purchase this offer
  • Non refundable
  • Not available for children

Group saver: terms and conditions

  • The same three or more adults must travel together in Express Class on a single or return journey with this offer
  • Offer applies to Express Saver tickets only
  • Offer cannot be used in conjunction with any other promotion or discount and no upgrade to first class is available
  • Railcards cannot be used to purchase this offer
  • Non refundable
  • Only available on bookings at heathrowexpress.com
  • This offer is not valid for children
  • Return ticket is valid for one month from the date of first scan