Noise from Heathrow Airport is one of the biggest concerns for people living nearby. The Government recognises this, and in its White Paper, The Future of Air Transport (December 2003), the Government outlined several ways to control, mitigate and compensate for the impact of airport-related noise.

One key initiative that the White Paper asked airport operators to introduce is to offer acoustic insulation (which Heathrow currently offers to residential properties) to other noise-sensitive buildings, such as schools and hospitals, that are exposed to medium-to-high levels of noise (in the 63 decibel Leq noise contour). This website sets out the details of the scheme that BAA Heathrow is introducing to meet this request.

The Community Insulation Board, comprised of representatives from the local community, was created to oversee the administration of the scheme. The board will make important decisions on how the noise insulation is to be provided to community buildings and the order in which these buildings should be insulated. BAA Heathrow funds the noise insulation and the administration of this body and is providing experience from our existing noise insulation schemes.