Contact us
Heathrow offers a wide range of exciting jobs. 68,000 people work at the airport, 4,500 of them employed directly by BAA.
General enquries: Tel: +44 (0)844 335 1801
Our address: Heathrow Airport Limited, The Compass Centre,
Nelson Road, Hounslow, Middlesex TW6 2GW
Customer feedback
Feedback here or follow us on Twitter @HeathrowAirport
| Area | Responsibility | Contact details |
|---|---|---|
| Advertising | BAA | |
| Baggage | Airline | |
| BAA travel sales | BAA | Book flights and hotels online |
| Careers | BAA | Email: recruitment_queries@baa.com |
| Car Parking | BAA | Book Heathrow Airport parking |
| Check-in and boarding | Airline | |
| Community Relations | BAA | Email: heathrowcommunityrelations@baa.com |
| HM Customs | HM Revenue & Customs | |
| Feedback | BAA | Feedback here |
| Filming and photography | BAA | |
| Flight information - live | Airlines | Tel: +44 (0)844 335 1801 |
| Flight information - SMS | BAA | Heathrow flight information service |
| Government Relations | BAA | Email: governmentrelations@baa.com |
| Health Centre | BAA | Tel +44 (0)20 8745 7047 |
| Heathrow Academy | BAA | Email: heathrowcommunityrelations@baa.com |
| Heathrow main switchboard and general enquiries | BAA | Tel: +44 (0)844 335 1801 |
| Heathrow Police | Metropolitan Police | |
| Immigration | UK Border Agency | |
| Investor Relations | BAA | |
| Lost property - lost or found in the temrinal or airport grounds | Excess Baggage Company | Email: heathrow.lostproperty@excess-baggage.com |
| Media Centre | BAA | Email: heathrowmediacentre@baa.com |
| Noise | BAA | Tel: 0800 344 844 (UK only) |
| Report aircraft debris | CAA | Tel: 01293 567 171 (UK only) |
| Property | BAA | |
| Public Transport | Heathrow Express | www.heathrowexpress.com |
| Retail | BAA | |
| Security - passenger advice | BAA | |
| Shopping at Heathrow | BAA | |
| Special assistance | BAA | |
| WorldPoints | BAA | WorldPoints information |