Help Bus | Free transport around Heathrow for passengers with special assistance needs

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Heathrow Help Bus

This is a free wheelchair-accessible service to assist passengers with reduced mobility or who are heavily encumbered with luggage.

  • The Help Bus operates between all terminals and the central bus station from 06:00-23:00 daily. Drivers are trained to provide assistance.

  • To call the Help Bus please use the Help point telephone, or the Help Bus telephones located on each arrivals forecourt and at Stand 6 in the central bus station. You can call the Help Bus direct from any public telephone on + 44 (0)20 8745 6261.

  • There are a limited number of Help Buses so please allow additional time for your journey.

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