Heathrow's noise team

If you want to know more
If you want to know more about noise from planes or the airport, or perhaps have a specific complaint, then please contact our Operations Communications Team.

The team is there to provide information to the public and to respond to any complaint. They can also give information about flight paths, for example to prospective home-buyers.

Statistics on complaints are provided regularly to the airport’s independent Consultative Committee, which is made up of local councillors, airlines, passenger and pressure groups. These have also been reported in the Flight Evaluation Reports for recent years.

You can get in touch with the team in the way that suits you best:

Telephone 
Freephone 0800 344 844

Email  noise_complaint@baa.com 

Postal address
Operations Communications Team
BAA Heathrow Airport
Heathrow Point West
234 Bath Road
Hayes
UB3 5AP