Retail

These days shopping and travel go hand in hand. At BAA, we've been leading this growth, developing new ways to integrate shops into terminals and make the whole experience more enjoyable. Our retail activity falls into two main categories:

Management: We're closely involved in the management and marketing of commercial activities at our UK airports. This includes shopping, catering, financial services, travel services, car parking, telecommunications and advertising.

Shops: We use research to refine the mix of our outlets and brands to make sure passengers get the goods they want and companies get maximum value from their investment. And, to drive people into the stores, we offer a range of advertising options. Visit media@BAA for more information.

Our success in UK airport retailing means that we have also won international contracts to run retail operations at three airports in the USA - Pittsburgh, Boston Logan and Baltimore Washington.