This online report is an update on our progress towards achieving our social, environmental and economic targets over the past financial year.

This year we have changed our cycle of reporting from financial year (ending 31 March) to the calendar year (January to December). This is to align our reporting with the financial year of our owners, ADI Limited, a consortium led by Ferrovial. The information in this report therefore covers the calendar year 2007 unless otherwise stated. We may also have made reference to issues arising between the end of the calendar year and the date of publication of this report. 

Environmental Resources Management Limited (ERM) has provided external assurance over whether, on the basis of the agreed scope of work, progress against selected airport-level environmental targets has been appropriately reported. See ERM’s full assurance statement including their key observations and recommendations for improvement.

In addition to this report, our parent company, BAA produces an annual corporate responsibility report which gives a synopsis of performance across the group including other BAA airports.

You can find out more about Heathrow, our dedicated noise website, BAA and corporate responsibility by using the links below:
www.heathrowairport.com
www.heathrowairport.com/noise
www.baa.com
www.baa.com/corporateresponsibility

Feedback

We would welcome any comments or suggestions you have about the way we report. To provide feedback, please email us at heathrowcommunityrelations@baa.com or call us on 020 8745 5887.