Vortex Protection Scheme

What is a Vortex?

A vortex is a circulating current of air generated by aircraft. It can sometimes strike and damage the roofs of houses under the flightpath.

Heathrow Airport Limited runs a Vortex Protection Scheme to protect homes around the airport. Although legal liability for vortex damage rests with the airlines, Heathrow is voluntarily funding this scheme as part of its commitment to the local community.

Am I eligible?

Every house, school, church or hospital affected by a vortex strike is eligible.

What if my house if damaged by a vortex?

If you suspect your property has been affected by a vortex strike, our assessor will inspect the damage. Thereafter, free remedial repairs will be arrange immediately once approved.

Please do not attempt to undertake repairs prior to an inspection as homes are only eligible if the damage has been officially verified.

If you roof is repaired under the Vortex Protection Scheme, your property will be eligible for permanent protection. This involves strengthening the roof by fixing down new tiles with special metal clips.

Contact details

Heathrow operates a 24-hour telephone service for Vortex damage. If you suspect your house has sustained damage, you should report it immediately by calling our assessor on
07860 323816 or 020 8745 5590.

Alternatively you can submit an enquiry using the form below.